GLSS News and Events


Upcoming events and exciting news at Greater Lynn Senior Services

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The "In the Moment" Memory Cafe will meet on Thursday, January 16, 2020, at the Lynn Museum, 590 Washington Street, Lynn, Mass. The event will focus on the culture and natural environment of Alaska.

The Memory Cafe is a monthly social event for people living with Alzheimer's disease or related dementias and their caregivers. It meets on the third Thursday of each month.   

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Greater Lynn Senior Services (GLSS) seeks volunteers to support the agency’s Long-Term Care Ombudsman Program. This state-sponsored program sends certified, trained volunteers to visit every resident of the nursing and rest homes located in its five-community service area of Lynn, Lynnfield, Nahant, Saugus, and Swampscott and in the cities of Cambridge and Somerville (managed by GLSS through a contract with Somerville-Cambridge Elder Services). Volunteers speak with residents about their care, make sure their rights are being respected, and work to resolve problems.

“GLSS is committed to ensuring that the state and federally mandated rights of every nursing home resident are protected,” says Program Manager Jillian O’Brien, who oversees GLSS’ program. “We are looking for people who are good listeners, advocates, and problem-solvers.” Volunteers receive training and certification through the state; GLSS provides ongoing support.

For more information, contact Jillian O’Brien at 781-586-8548 or


GLSS is holding a Transportation Job Fair on Thursday January 16, 2020 from 1:00pm-4:00pm at 330 Lynnway, Building B,  Lynn, MA 01901. We are currently hiring for temporary positions including drivers, fleet assistant, vehicle cleaner, and level B mechanic. On the spot interviews for qualified candidates. Benefits for all positions start on day one and there is a $300 sign-on bonus for driver positions.

Benefits include:

  • Medical and Dental
  • Life Insurance (employer paid)
  • Flexible Spending Account
  • Retirement Plan
  • Short term/Long term Disability (employer paid)
  • Sick and Vacation Time
  • Discount on Verizon Wireless Bill
  • 11 Paid Holidays

FREE English Classes open to all students aged 55 and up! All nationalities welcomed!

Classes begin the week of 1/16/2020 to 4/21/2020. Please call us at 339-883-5120 to enroll in classes by 1/9/2020.

Classes are held at:
Greater Lynn Senior Services
280 Union Street
Lynn, MA 01901

Beginner, Intermediate, and Advanced Classes are available.
Classes meet every Tuesday from 4:30-6:00 pm and Thursday from 4:30-6:00 pm.


At The Chronic Disease Self-Management Workshop participants (adults of all ages) learn how to manage the effects of ongoing health conditions on a daily basis. Topics include healthy eating, physical activity, communication with health care providers, and managing stress and pain.

Tuesdays, January 7, 2020-February 11, 2020 (1:00–3:30 pm)
Ocean View Apartments
1st Floor Community Room
50 Lynnway
Lynn, MA 01902

Register for the workshop.

If you find out later that you cannot attend, please fill out the registration form again to de-register yourself so others can attend. Most trainings have an extensive Waiting List so we appreciate your cooperation.

Seating is limited. Registration spaces are offered on a first come first served basis.

There is no charge for this training.
This workshop is also provided in Spanish.

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 When Greater Lynn Senior Services was incorporated back in the 1970s, its initial state certification was as a “Home Care Corporation.” While the breadth of services offered by the agency has grown and evolved over more than 40 years, home care remains central to the agency’s mission of helping people of all ages living with disabilities remain independent, safely and with dignity, in the community settings of their choice. “Services may have changed and improved over time, but the basic idea is the same,” says Holly Jarrell-Marcinelli, Director of Consumer Services at GLSS. “We have helped countless people achieve the goal of ‘aging in place’ in their own homes, which is really what most of us want, when possible.” According to AARP, 87% of older adults want to remain in their home or community as they age. 

Today, over 4,000 adults of all ages living with disabilities in the Greater Lynn area receive help at home through GLSS. “Home care includes everything from traditional services like personal care, meals, and homemaking to transportation, accessibility adaptations, and medication management,” says Jarrell-Marcinelli. “We offer programs to meet pretty much every need.” These include Senior Care Options, a health-insurance based program; Supportive Housing, available at several affordable senior housing sites in Lynn and Saugus; Consumer Directed Care, where the consumer can hire their own home care workers (including, in some cases, certain family members); special programs for veterans; and more. “One misconception about GLSS is that we serve only low-income residents, and nothing could be farther from the truth,” Jarrell-Marcinelli states. “Home care services through GLSS are free or affordable and provided on a sliding scale based on income level.”

Every GLSS consumer is assigned a dedicated case manager, who works with individuals and families to develop and manage a plan of care. Case managers coordinate care with a number of the area’s best home care providers, which must meet certain standards in order to contract with the agency. “When my mother fell and broke her hip at age 92, she suddenly went from total independence to needing help with pretty much everything,” said one GLSS staffer. “After a stay in rehab, she was able to come home and live independently with some help, and GLSS was key to making that happen.” Case managers are always available by phone or e-mail (with rotating coverage on weekends) and visit twice a year, sometimes with a nurse who can make clinical assessments to determine if needs have changed. “In emergency situations, we can work with an individual, caregiver, or hospital to set up care at home right away,” Jarrell-Marcinelli notes.  GLSS has case management staff embedded at local hospitals and nursing facilities to coordinate the services and supports needed for a safe discharge home.

“I love what I do and wish I had found it earlier in my life,” says Senior Case Manager, Robin deStefano, LSW, who has worked at GLSS for close to 20 years. “It is wonderful to hear our consumers’ stories, and it is extremely rewarding when they achieve a goal they have set for themselves.” While deStefano notes that in these economic times it can sometimes be a challenge to fully meet every individual’s needs, she says that GLSS staff are incredibly resourceful and creative in helping their consumers improve their quality of life. “It’s a hallmark of our agency and has been for more than 40 years,” she states. For example, case managers participate in weekly brainstorming sessions in which they can share information and learn from one another, reviewing the most challenging cases and working together to creatively meet consumer needs. “We continually learn from each other and from our consumers,” deStefano adds. She is also a certified Options Counselor and Transitions Coordinator, providing important information and resources about independent living and helping consumers transition from institutional settings back home.

With referrals to other services provided by GLSS, like Meals on Wheels and the Family Caregiver Support Program, and through contracts with outside providers, which offer things like Personal Emergency Response Systems (PERS), heavy chore services, and enrollment in adult day health programs, remaining independent at home is more and more possible even for frail elders. “We celebrate each individual’s ability to live independently and really focus on the person, giving them choices and options, so they can play an integral role in their care planning,” Jarrell-Marcinelli states.

Every year, GLSS surveys thousands of consumers about their experience receiving services through GLSS.  Last year, 94 percent of consumers stated that GLSS case management services were either excellent or good. “We take a great deal of pride in those numbers,” says Jarrell-Marcinelli. The largely positive comments from consumers surveyed include: “I am happy with everything and thankful to my case manager for attention and help;” “I have a wonderful, caring case manager;” and “Everything I ever needed was always done for me. I am very grateful.” This past summer, GLSS received a highly regarded national accreditation for its case management services from the National Committee on Quality Assurance (NCQA). The prestigious and nationally recognized award was the result of approximately 15 months of intensive review, which culminated in a site audit of sampled case coordination files by an NCQA representative. Learn more at

To learn more about GLSS Home Care Services, visit or call 781-599-0110 and ask for Information & Referral.


Many seniors and people with disabilities living in our community face critical food, housing, and mobility challenges every day that really undermine their life quality and put them at risk for health crises.  Donating to GLSS is one way to be sure that more elders and people with disabilities can get the help they need to maintain their quality of life.


Come earn extra holiday cash! Greater Lynn Senior Services is hiring temporary drivers through March (with possible extension or transfer to another provider.) We have the following job opportunities: Full-time Driver; Fleet Assistant; Fleet Supervisor; Level B Mechanic. On the spot interviews for those who qualify!

Benefits from Day One!
Now Offering a $300 Hiring Bonus for Driver Positions!

Transportation Job Fair
Thursday, November 21, 2019
330B Lynnway
Lynn, MA 01901

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Join other caregivers and GLSS' Family Caregiver Support Program for this Lunch and Learn in celebration of National Family Caregivers Month.


Greater Lynn Senior Services is hiring temporary drivers through March (with possible extension or transfer to another provider.) We are hiring for: Full-time Driver; Fleet Assistant; Fleet Supervisor; Level B Mechanic.

Transportation Job Fair
Wednesday, November 13, 2019
330B Lynnway
Lynn, MA 01901