2020 Provider Contracting

Greater Lynn Senior Services, Inc. (GLSS) 8 Silsbee Street, Lynn, MA 01901 is a non-profit organizations designated by the Massachusetts Office of Elder Affairs (EOEA) as an Aging Services Access Points (ASAPs) to provide certain Home Care services to elders living in Lynn, Lynnfield, Nahant, Saugus and Swampscott.

We value our relationship with our carefully selected provider network.  The philosophy of GLSS procurement is to provide superior service to our consumers and build solid relationships with our providers. GLSS continually assesses our existing provider network and consumer base to determine our needs. We believe in being able to offer our provider network a sufficient number of cases to cover their business needs and costs.  

The next re-contracting period will begin in the spring of 2020.

Steps to Producing a Bid

During the open Request For Proposal (RFP) Process, we invite proposals from Homemaker & Non-Homemaker organizations wishing to contract individually for the provision of any of the services listed below. Proposals will be evaluated based on past performance, financial and technical resources, cost, quality of proposed services, ability to meet service needs in the city and towns we service, and agency need. We reserve the right to negotiate with the applicant, any item(s) contained in the proposal(s). Minority business enterprises, minority non-profit organizations, and small business concerns are encouraged to apply. We are Affirmative Action/Equal Employment Opportunity agencies.

To submit a bid to Greater Lynn Senior Services and/or North Shore Elder Services, please follow the steps below.

All forms must be type-written

Click here for the Contracting Checklist, which includes # of copies required for each document





If a contract is awarded, additional forms for the MassHealth Frail Elder Waiver will need to be filled out unless Provider has already met this requirement and can produce approval letter.


Please provide the following policies with your submission:

  • Personnel Policies, including supervision, annual performance evaluation, work rules, etc.
  • Conflict of Interest
  • Privacy & Confidentiality/HIPAA
  • Non Discrimination in employment and service deliver
  • 105 CMR 155.00, including the procedure on the required DPH registry check (Homemaker Agencies, Home Health Agencies, and Skilled Nursing Facilities only
  • MassHealth All Provider Bulletin 196: The Office of the Inspector General’s List of Excluded Individuals and Entities
  • CORI (PI-09-19)
  • Reportable Incidents/Emergencies in the Home/Consumer not at Home
  • Theft, Loss, or Damage to Consumer Property
  • Service Priority for High Risk Consumers (PI-11-06) (Homemaker and Home Health Agencies only)
  • Prohibitions on Fees and Gratuities
  • Shopping/Money Handling (Homemaker and Home Health Agencies, Companion Providers, Grocery Shopping Providers)
  • Service Priority for High Risk Consumers (PI-11-06) (Homemaker and Home Health Agencies only)
  • Written Information Security Program (WISP)
  • Affirmative Action


Please provide the service specific administrative overviews relevant to your bid: