Who We Are

Senior Woman at the Seaside in a SweaterGLSS is a non-profit human service agency created in 1975 as a federally designated regional Area Agency on Aging (AAA). We are also state certified as an Aging Services Access Point (ASAP), a designation that authorizes us to provide a broad range of programs to elders in our service area of Lynn, Lynnfield, Nahant, Saugus and Swampscott. Every year we help thousands of seniors connect to the services they need: homecare, meals, transportation, housing, an advocate and much more. Through the range of services we offer, 3,000 people depend on us every day to improve the quality of their lives. For 40 years, we’ve been helping people get the services they need, and we’re here to help you, too.

GLSS is the principal information and referral source for elder services for nearly 30,000 persons age 60 and older and their families in its five-town service area—a population that includes all demographic groups, ethnicity, and languages.

On an annual basis, GLSS delivers a broad range of in-home assistance services to over 1,500 home care clients, and provides over 300,000 meals to 1,100 seniors, most of whom are homebound. The agency is also the MBTA’s contractor for the North Territory of “The RIDE”—serving 23 cities and towns north of Boston—providing over 700,000 rides annually to disabled persons of all ages.  Some of our programs—The Kiosk for Living Well™, the Women’s and Family Abuse Program, and Options Counseling—serve adults of all ages in 23 cities and towns throughout the North Shore and on Cape Ann.

  • We deliver over 200,000 “Meals on Wheels” to homes every year, and serve an additional 75,000+ meals at our 6 community cafés.
  • We provide over 600,000 rides annually for seniors and the disabled who live in 23 North Shore communities, including Boston.
  • We employ more than 600 trained staff, and have 100 caring people who donate their time to help.
  • We are a federal Area Agency on Aging (AAA) and also state certified as an Aging Services Access Point (ASAP).
  • We are a founding member of the Aging and Disability Resource Consortium of the Greater North Shore (ADRC).
  • We are part of the Mass Home Care network, a group of 30 non-profits dedicated to serving seniors in every city and town in Massachusetts, as well as the National Association of Area Agencies on Aging (n4A), the umbrella organization for the 655 AAAs in the United States.

GLSS and its programs are funded, in whole or in part, by contract or grants with the Massachusetts Executive Office of Elder Affairs, the Older Americans Act, local funds, foundations, and private contributions.


 GLSS Staff in Front of GLSS Building

Our Mission and Vision

Our Vision

GLSS envisions sustained community livability and healthy living for all, including older adults, people living with disabilities, and their caregivers.

Our Mission

GLSS is a non-profit organization dedicated to building healthy and more livable communities, where critical home and community-based services and supports are fully accessible to older adults, people living with disabilities, and their caregivers.  As a social enterprise promoting consumer engagement, GLSS is driven by the principles of intentional design, harnessing innovation, sharing best practices, and expanding collaboration across the health and human services sector.
The GLSS Area Plan

The GLSS 2018-2021 Area Plan is intended to serve as a blueprint for the agency’s Title III-funded programs while also sketching out key elements of GLSS’s overall future directions. The Area Plan was approved by Elder Affairs, noting GLSS’ “commitment to address the revealed needs of the area with strategies and programs that focus on housing and transportation insecurity, addressing affordable health care, and services that support consumer independence – including serving elders with language barriers and promoting healthy aging – indicates the agency’s dedication to elders and their caregivers.  The Plan is well composed, rich in content, and delivers an engaged effort in directing a comprehensive and coordinated system for serving elders in the PSA."

GLSS Draft Area Plan 2018-2021


GLSS in Depth
Contact Information


 Greater Lynn Senior Services.
  8 Silsbee Street
  Lynn, MA 01901 


 Phone: 1-781-599-0110
 Phone: 1-800-594-5164
 TTY:    781-477-9632
 TTY Toll Free: 844-580-1926
 Office Hours 8 am to 5 pm Monday through Friday
 Logo for 1-800-AGE-INFO Phone   GLSS on TwitterGLSS on Facebook  

Open Jobs at GLSS