Greater Lynn Senior Services, Inc. (GLSS) 8 Silsbee Street, Lynn, MA 01901 is a non-profit organizations designated by the Massachusetts Office of Elder Affairs (EOEA) as an Aging Services Access Points (ASAPs) to provide certain Home Care services to elders living in Lynn, Lynnfield, Nahant, Saugus and Swampscott.

We value our relationship with our carefully selected provider network.  The philosophy of GLSS procurement is to provide superior service to our consumers and build solid relationships with our providers. GLSS continually assesses our existing provider network and consumer base to determine our needs. We believe in being able to offer our provider network with a sufficient number of cases to cover their business needs and costs.  

GLSS recently completed our Home Care RFP process for the contract period October 2014 through September 30, 2017. We appreciate the time and effort vendors place into their proposals. We give careful consideration to each of the proposals and consider how each vendor would contribute to the strength and depth of our provider network. The completeness and quality of the proposals, past performance, rates and most importantly meeting the needs of our consumers are all important factors in our decision process.

Our next open Homecare RFP will take place for October 2017. Please check back here for information in spring of 2017.

Please read the materials on this page before you bid.

Click here to read the last official bid letter (spring 2014). 

RFP Materials
During the open RFP Process, we invite proposals from Homemaker & Non-Homemaker organizations wishing to contract individually for the provision of any of the services listed below. Proposals will be evaluated based on past performance, financial and technical resources, cost, quality of proposed services, and ability to meet service needs in the city and towns we service.   We reserve the right to negotiate with the applicant, any item(s) contained in the proposal(s).  


Minority business enterprises, minority non-profit organizations, and small business concerns are encouraged to apply.

We are Affirmative Action/Equal Employment Opportunity agency.

Note: Homemaker RFP must be completed via the NOI Process

Click here for EOEA NOI Contract management System

Please complete the following for Non-Homemaker proposals:

(All forms must be type written) 

Please Provide the following Policies with your submission

  • Personnel Policies, including supervision, annual performance evaluation, work rules, etc.
  • Conflict of Interest
  • Privacy & Confidentiality/HIPAA
  • Non Discrimination in employment and service deliver
  • 105 CMR 155.00, including the procedure on the required DPH registry check (Homemaker Agencies, Home Health Agencies, and Skilled Nursing Facilities only
  • MassHealth All Provider Bulletin 196: The Office of the Inspector General’s List of Excluded Individuals and Entities
  • CORI (PI-09-19)
  • Reportable Incidents/Emergencies in the Home/Consumer not at Home
  • Theft, Loss, or Damage to Consumer Property
  • Service Priority for High Risk Consumers (PI-11-06) (Homemaker and Home Health Agencies only)
  • Prohibitions on Fees and Gratuities
  • Shopping/Money Handling (Homemaker and Home Health Agencies, Companion Providers, Grocery Shopping Providers)
  • Service Priority for High Risk Consumers (PI-11-06) (Homemaker and Home Health Agencies only)
  • Written Information Security Program (WISP)
  • Affirmative Action

   SERVICE TOOLS/DESCRIPTIONSPlease click on the services you offer from the list below for related documents

  Click here for Provider Resource Page

Consolidated Files



Insurance Requirements

The following minimum insurance requirements must be maintained and documented by all Provider Agencies.  A Certificate of Insurance, naming Greater Lynn Senior Services as an Additional Insured with 20 days written notice of cancellation noted, must be provided as requested.

Homemaker Insurance Requirements (see requirements below)

Non-Homemaker Insurance requirements (NHM providers click here)

Home Health Agencies



ASAP Named as Additional Insured

General Liability


$1,000,000 each occurrence

$3,000,000 general aggregate


Automobile (1)

$1,000,000 combined single limit




Workers Compensation

$100,000 E.L. each accident

$100,000 E.L. each employee

$500,000 E.L. disease policy limit


Professional Liability


$1,000,000 each occurrence $3,000,000 general aggregate


Abuse, Sexual Harassment, Discrimination, and Molestation

$100,000 each occurrence

$300,000 general aggregate



$25,000 limit